Ask three Indian software studios what a custom ERP costs and you'll get three different ranges, all confidently delivered. That's because "custom ERP" can mean anything from a ₹4 lakh module that replaces an Excel sheet to a ₹60 lakh multi-site platform with 200 named users. So let's skip the vague answer and break it down properly — by what you're actually buying, what drives the price up, and where most projects quietly overrun.
The headline range first, then everything else.
The honest range: ₹5L to ₹50L+ for v1
Most of the ERP projects we've shipped in the last decade landed somewhere in this band. Where you sit inside it is determined less by your industry and more by a small number of choices — how many modules you need live on day one, how many users, whether mobile apps are involved, how complex your integrations are, and where you want it hosted.
| Project shape | Typical range | Timeline |
|---|---|---|
| Single-module rebuild (inventory or sales) | ₹4L – ₹10L | 6–10 weeks |
| Focused mid-size ERP (3–4 modules, 20–50 users) | ₹10L – ₹22L | 12–18 weeks |
| Full multi-module ERP + mobile (manufacturing or distribution) | ₹18L – ₹40L | 16–28 weeks |
| Enterprise multi-site rollout (100+ users, multiple plants) | ₹40L – ₹1Cr+ | 6–12 months, phased |
These are real-world bands from real engagements, not pricing-page fantasy. The lower edge assumes you're working with a competent India-based studio that's done ERPs before; the upper edge accounts for senior people, complex integrations, and serious infrastructure work.
If someone quotes you ₹1.5L for a "full custom ERP," they're either lying about the scope or planning to use a template builder and call it custom. Walk away. ERP is the operational spine of your business — building it wrong is more expensive than not building it at all.
The seven things that actually drive the price
Studio pricing differences usually trace back to honest disagreements about scope on these seven dimensions. Most quotes that come in low are quietly assuming a smaller answer to one of them.
1. How many modules go live on day one
An ERP is rarely one thing — it's a collection of modules that share data. Each module is its own design, build, and test effort. A typical Indian SME ERP touches some combination of: inventory, sales, purchase, accounts, GST invoicing, HR / payroll, CRM, production, quality, warehouse, fixed assets, project costing.
Most teams overscope v1 here. The right move is to ship the 2–3 modules that hurt most today, prove the platform in production, and add the rest in sprints over the next six months. That cuts your day-one cost by 40–60% and gets you live months earlier.
2. Number of users and the role complexity
Twenty users with three roles is straightforward. A hundred users across four plants with role-based access by function, region, and module is a different conversation — granular permissions, audit logging, approval workflows, and delegation. Each layer of role-complexity adds design and engineering time.
Unlike SaaS pricing, custom ERPs don't charge per user. You build the platform once. But the design surface — UIs, dashboards, mobile apps tailored to each role — scales with user diversity.
3. Mobile apps (and how many)
A web ERP is one codebase. The moment you need a sales rep app, a warehouse picker app, and a manager dashboard app, you're building three more products. Each is typically ₹3L–₹8L on its own. The good news: when designed together, the shared backend means each subsequent app is cheaper than the first.
The honest question is whether you need the mobile app on day one or whether a mobile-responsive web view buys you 80% of the value for 20% of the cost. For most clients, the answer is "wait six weeks, decide based on usage data."
4. Integrations
Integrations are where ERP budgets quietly explode. A typical Indian ERP rollout will integrate with:
- GST APIs (IRN generation, e-invoice, e-way bill)
- Existing accounting software (Tally is the usual suspect)
- Payment gateways (Razorpay, PayU, PhonePe)
- Banks for statement import and payouts
- WhatsApp Business API for customer notifications
- Shipping aggregators (Shiprocket, Delhivery)
- Marketplace APIs if you sell on Amazon, Flipkart, Meesho
- Hardware — barcode scanners, weighing scales, biometric readers, GPS devices
Budget ₹1L–₹3L per non-trivial integration. Simple webhook-based ones are at the low end; bidirectional sync with conflict resolution lands at the high end. SAP and Oracle integrations are their own conversation — typically ₹3L–₹8L each.
5. Deployment model
Three choices, three cost profiles:
- Shared cloud (our hosting): cheapest, fastest, no infrastructure setup. Recurring monthly cost is bundled into support. Right for most SMEs.
- Your AWS / Azure / GCP account: moderate setup cost (₹1.5L–₹4L for proper Terraform, CI/CD, backups, monitoring). You own the cloud bill directly. Right for growth-stage and enterprise.
- On-premise: highest setup cost (₹3L–₹8L), but no ongoing cloud bill. Right for regulated industries, compliance-driven sectors, or anywhere with serious data-residency concerns.
Don't pick on-prem because "data security." Pick it because there's a specific compliance reason, a real bandwidth constraint, or your IT team has the operational maturity to run it. Otherwise modern cloud with proper hardening is more secure than most on-prem deployments we audit.
6. Customisation depth vs configuration
There's a spectrum here. At one end: a configurable platform with your branding, your workflow rules, your reports — but standard data models underneath. Faster and cheaper. At the other end: bespoke data models that mirror your unique business logic — your textile lot-tracking by shade, your pharma batch chain, your construction project costing. Slower and pricier, but it encodes the operational moat your business actually runs on.
Be honest about which one you need. Most clients think they need full bespoke. Most actually need configurable with two or three genuinely custom modules.
7. Team seniority and methodology
This is the one buyers usually don't ask about, and it's the one that matters most over a 3-year horizon. A ₹6L ERP built by junior developers under a fixed-bid pressure cooker will cost you ₹15L in patches, rewrites, and team frustration over the next two years. A ₹15L ERP built by a senior team with two-week sprints and weekly demos costs you ₹15L. Same finish line, half the pain.
The cheap quote is rarely the cheap project.
Hidden costs that catch teams out
Most ERP project plans focus on the build line. Then the post-launch period adds 25–40% on top, and nobody warned the CFO. Budget for these from the start:
Data migration
If you have five years of data in an old system, migrating it cleanly is a project unto itself. Cleaning, mapping, deduping, validating, running parallel reconciliation — budget ₹1L–₹5L depending on volume and the state of your source data. (Many Tally migrations are at the higher end because the data has been entered by twenty different people over a decade with no standards.)
Training and change management
Software shipped is not software adopted. Budget for written SOPs, video walkthroughs, on-site training sessions, and the inevitable two weeks of hand-holding when one branch tries to revert to spreadsheets. ₹50K–₹3L depending on team size and number of locations.
Hardware
If your ERP involves POS terminals, barcode scanners, weighing scales, biometric readers, or factory-floor tablets, that hardware needs to be sourced, deployed, and supported. Often forgotten in software-only budgets. ₹500 per barcode scanner, ₹15,000 per ruggedised tablet, ₹40,000 per industrial POS — it adds up across sites.
Hosting after launch
If you're going cloud, expect ₹15,000–₹80,000 per month for a typical SME ERP on AWS or GCP, depending on user count, data volume, and uptime SLA. On-prem has fewer recurring fees but you'll need a server, UPS, and someone competent to manage it.
Parallel run cost
For 4–8 weeks during pilot, your team runs both the old and new system simultaneously. Double data entry. Reconciliation. Reporting from both. This isn't free — it costs your team's time. Plan for the productivity drag and don't expect day-one efficiency gains.
Ongoing support
Software needs care. A fixed monthly retainer for bug fixes, small features, on-call response, and library updates typically runs ₹40K–₹2L per month depending on platform size. Skip this and the platform decays — six months in, no one will touch it because no one understands it anymore.
Custom vs SaaS: when each one wins
We've talked clients out of custom builds about as often as into them. The right answer depends on your scale and how non-standard your processes are.
Stay on SaaS (Zoho One, Tally, SAP B1, NetSuite) when
- You're under 25 users and your processes are reasonably standard
- The SaaS roadmap will cover what you'll need over the next 2 years
- You don't have engineering or product-management capacity internally
- You need it live in under 30 days
- The 5-year SaaS cost (per-user × user growth) is under ₹20L
Build custom when
- Your workflows are non-standard and the SaaS workarounds are eating real productivity
- You need integrations the SaaS vendor will never build
- Data ownership, source-code control, or compliance demands it
- You have 40+ users and SaaS pricing is compounding faster than your headcount
- Your competitive moat is operational — and your software needs to encode that, not flatten it to fit a template
The SAP B1 math (because everyone asks)
SAP B1 in India typically costs ₹2L–₹4L per named user one-time licence, plus ~20% annual maintenance. Implementation by a certified partner runs ₹15L–₹40L depending on scope and customisation. So a 30-user B1 deployment with mid-level customisation is often ₹70L–₹1.4Cr over three years all-in.
A custom ERP for the same scope and scale: roughly ₹25L–₹50L build + ₹6L–₹15L/year support = ₹43L–₹95L over three years. With no per-user licensing, full code ownership, and the ability to add a new user for free.
SAP wins on certification, brand, and the comfort of a global vendor. Custom wins on cost, fit, and control. The right answer depends on whether you're optimising for the audit committee or the operations team.
How we quote at XServ Labs
Most studios quote upfront based on what you say in the first call. We don't, because the first-call estimate is always wrong — usually by 30–60%. Instead:
- Free 30-minute scoping call. We get rough shape and budget band.
- Paid 1-week discovery (₹50K–₹1.5L depending on scale). We sit with your team, watch workflows, map current systems, write a real spec.
- Fixed-price quote for v1 after discovery. You see the line items. You can cut scope to fit budget. You sign or walk away — discovery work is yours either way.
- Two-week sprints with weekly demos. No "we'll see you at UAT in three months."
- Support retainer after launch. Fixed monthly, transparent SLA.
The discovery fee filters for serious clients and means our fixed quotes are actually trustworthy. Studios that quote without discovery are either guessing high (so you overpay) or guessing low (so they bleed you on change requests). Neither is good for anyone.
The simplest decision rule
If you can't picture which three modules go live on day one, you're not ready to scope an ERP yet. Pick one painful workflow, fix it well, and the rest will become obvious.
We've watched ten-figure quotes get scoped down to ₹8L pilots, ship in eight weeks, and grow into ₹60L platforms over two years — each module added only when the previous one was proven. The slow path is the fast path here.
Where to go from here
If you're sizing up an ERP project, three useful next steps:
- Read our full ERP service guide — what we build, how, and the FAQ that buyers usually ask second.
- Talk to us on WhatsApp for a free 30-minute scoping call. We'll tell you honestly whether custom is even the right answer.
- If you're in logistics specifically, look at Traxium — our own platform — before you decide on custom. It might already do 80% of what you need.